Privacy Policy

Introduction

Welcome to https://img-adventure-tickets.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined here, in compliance with various global privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), USA
Colorado’s Privacy Act (CPA), USA
Utah’s Consumer Sales Privacy Act (UCPA), USA
Connecticut’s Connecticut Transparency and Accountability Law (CTDPA), USA
Virginia’s Consumer Data Protection Act (VCDPA), USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our primary website at https://img-adventure-tickets.terratrek.net
Any mobile applications or software we offer
Interactive services and online tools accessible through our platform
All links leading to third-party sites or services embedded on our pages

Please note that this policy does not extend to external platforms, apps, or services accessed via hyperlinks on our site, as they have their own privacy policies governing data collection.

Processing Activities

This Privacy Policy is designed to guide you through the following interactions:

Using our applications and services as an authorized user
Visiting our website(s) linked to this policy
Receiving communications from us via email, calls, or text messages (SMS)

Personal Data Collection

We collect a range of personal information to enhance your experience and provide tailored services. The types of data we gather include:

Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
Payment Information: Credit/debit card details, billing addresses, and payment history for processing transactions.
Financial Information: Banking information, investment portfolios (if provided), or other financial records relevant to our services.
Purchase Information: Items bought on our platform, order history, and associated details.
Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and location data from your mobile device.
Location Data: GPS coordinates and other location-based services data when you use our apps or visit our physical locations.
Feedback: Comments, reviews, and survey responses to improve our products and services.
Social Media Information: Data from social media platforms when users choose to log in via these accounts for a seamless experience.
Product Information: Preferences, product interactions, and search history to personalize recommendations.

We collect this data through various means: user input forms, account settings, automated tracking technologies (like cookies), browser fingerprinting, and third-party service providers.

Cookies

We use cookies to enhance your browsing experience and gather analytics on our website. Cookies are small text files stored on your device that serve multiple purposes:

Strictly Necessary: These ensure basic functions of the website, such as logging in or navigating through pages.
Preferences: Remembering user preferences for a customized experience.
Analytics: Tracking site usage and gathering statistics to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes have been met, we securely delete or anonymize your information unless retaining it is essential for legal compliance or business operations.

Security Measures

To protect your personal data, we implement robust security measures:

Employing encryption protocols to safeguard data during transmission and storage.
Regularly testing and updating our security systems to prevent unauthorized access.
Training our staff on privacy best practices to ensure data handling confidentiality.

Your Rights (Geographical Limitations Apply)

Depending on your location, you may have specific rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Rectification: Have inaccuracies in your data corrected.
Erasure (Right to be Forgotten): Ask for the deletion of your data under certain circumstances.
Restriction: Limit our processing of your data in specific situations.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to or refuse certain uses of your data.
Non-Discrimination: Be free from biased treatment based on your personal information.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this page periodically for any updates.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or questions regarding data handling, please contact us:

Email: [email protected]
Address: [Provide postal address]

We value your trust in our commitment to protecting your privacy. By using our services, you acknowledge the practices described in this Privacy Policy.